BFSI

Banking and Finance industry can leverage DS & AI to implement automated real-time monitoring, risk mitigation and customer transaction management.

Banking and Finance services having adopted a digital infrastructure can use DS & AI to ensure customer satisfaction, safeguard sensitive information and prevent fraudulent activities.

Here are some of the solutions that DS & AI can provide in this industry


Process Automation

  • Call Center Automation
  • Paper work Automation
  • Audit Automation
  • Documents Analyses and Automation of Document Audit

Default prediction

  • Loan
  • EMI
  • Premium

Robo-Advisory

  • Portfolio Management
  • Recommendation of Financial Products
  • Recommendation of Insurance Products
  • Algorithmic Trading

Risk Modeling

  • Risk Modeling for Investment
  • Risk Modeling for New Products on Insurance

Digital Wallets

  • New data possibilities and tracking expenses and fund flow

Risk Management

  • Risk Management
  • Compliance
  • Advisory

Training

  • AR/VR Simulations and Training for Customer Support and Staff

Virtual Assistant Chatbot

  • Account Information
  • Password resets
  • One Point advisor use cases for Customer Support and more

Fraud Prevention

  • Online Banking
  • Credit Cards
  • Accounting
  • Insurance
  • Money Laundering

Customer Management

  • Customer Behavior Map
  • CLTV
  • Customer Segmentation and Recommendation Engines
  • Personalized Offers on Banking Products and Marketing

"Application of AI and ML (machine learning) to different functions within the banking industry has enabled them to offer a far more personalised and efficient customer service" - Darshan Shah, MD, South Asia, LenddoEFL

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