AI ADOPTION IS A JOURNEY, NOT A DESTINATION

AI Assessment in Organizations
September 3, 2021
Launch of the NASSCOM AI Maturity Assessment Framework
September 3, 2021

AI ADOPTION IS A JOURNEY, NOT A DESTINATION

Evaluate, Benchmark and Strategize your AI Readiness

The word “Artificial Intelligence” coined in 1956 at a conference at Dartmouth College, in Hanover, New Hampshire. The Artificial Intelligence [AI] applications have evolved over multiple decades with help of significant technology innovations. Some even call it the fourth industrial revolution.

The pandemic has accelerated the AI journeys of enterprises across the globe. We see increasing levels of AI adoption across industries and financial investments. Early AI adopters realizing competitive advantage and expect AI-powered transformation to happen for both their organization and industry.

Mostly all adopters are using AI to improve efficiency; mature adopters are also harnessing the technologies to boost differentiation. Using AI for automation and optimization can provide significant benefits, but organizations should work to move beyond these objectives by leveraging AI in functions & decision, create new products & services, improve customers / employees experience.

AI has become a necessity more than a luxury as it begins to have a considerable impact on business outcomes. The use of AI has also truly transformed the business landscape and has taken the top spot as a strategic priority for 2021.

The challenge for organizations is how to leverage AI in a way that produces optimum results and competitive advantage. The way forward will ultimately be determined by AI readiness and capabilities, in other words, its level of AI maturity.

The AI journey for organizations is often met with a multitude of challenges such as data acquisition & storage, lack of technology knowledge, non-availability of talent, ethical challenges, data governance issues, culture, decision making and leadership commitments etc. Overcoming those hurdles may seem struggling at the start, but with the right strategy, execution, and mindset, enterprises can achieve meaningful business outcomes.

The journey to AI maturity

Today there is great variation in where organizations are placed on their journey to AI maturity. Some have already committed with a defined strategy and solutions of some kind in place, some are still experimenting with new capabilities, and some have integrated AI into their products/services & created differentiated business models. Many more are at an earlier stage altogether, formulating a plan of action or even wondering how to take the first step. But to move forward and benefit from all AI has to offer, organizations need to understand their development needs and their readiness for AI in relation to their strengths and weaknesses.

NASSCOM came up with one of kind AI Assessment framework to help organizations all size and type to understand the critical imperatives to build AI journey, address the challenges and actionable insights to move up the maturity ladder consisting of 4 key stages such as Explorer, Enthusiast, Expert and Evangelist.

Knowing the current maturity level of the enterprise is the first step for every enterprise before drafting their AI roadmap for the next two to three years. Enterprises are required to identify the lagging areas and strategically address them to derive maximum value from their AI implementations.

NASSCOM AI Maturity Assessment Framework

The NASSCOM self-assessment AI Maturity Assessment Framework covers strategies to be adopted by enterprises to assess AI Maturity stage, industry benchmark and actionable insight to scaling AI maturity. The eight strategic areas provided in the assessment & compressive guidance can help fast track the enterprise AI journey.

Industry benchmarking is an important component of any assessment activity and measure organizations AI evolution with respect to industry to harness and achieve competitiveness. NASSCOM as industry will play instrumental role in building the benchmarking and providing platform for whole industry to leverage and move up the value chain. The organizations should leverage the framework for the periodic assessments to measure the progress and benchmark against the industry.

The future is now

Industries are undergoing profound change, embracing digital transformation as a chance to become more operationally efficient and customer centric to provide new, personalized services at speed. These imperatives are driven by intense competition and multiple industry tech players and higher expectations from customers. There is no doubt that leveraging AI solutions can accelerate and enhance digital transformation, placing organizations in a stronger competitive position. This will not be easy journey and will not necessarily happen in a perfectly synchronized way. But with understanding, guidance, and the right solutions, organizations will get there.

The NASSCOM AI Maturity Assessment Framework will help you to evaluate, benchmark and strategize your AI readiness.

Take this #assessment if you haven’t already – https://aitool.nasscom.in/

Sukant Patro – Senior Director, Dell Technologies

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Snehanshu Mitra,
HEAD – CoE, DS & ARTIFICIAL INTELLIGENCE

Snehanshu leads the AI initiatives at NASSCOM. He heads the CoE for Data Science & AI – in partnership with Govt of Karnataka and the Telangana AI Mission in partnership with GoTS. He is responsible for creating, nurturing, and scaling up a vibrant AI ecosystem that involves driving AI adoption, accelerating AI startups, leveraging AI for societal good, work with enterprises to co-innovate and promote applied research and AI skilling.

In his two decade long career, Snehanshu has advised enterprises on driving business transformation and delivering impact through data science & AI. His core experience lies in developing strategy, creating & nurturing world-class capabilities, driving innovation, delivering value proposition to global clients, research and managing P&L.

Snehanshu has worked with several organizations across the globe – multinationals, GCCs and startups across sectors such as Technology, Telecom, Hospitality, Retail and Banking. Prior to joining NASSCOM, he was part of Vodafone Shared Services, Zyme, Dell Global Analytics and Accenture.

Madhav Bissa
PROGRAM DIRECTOR

Madhav brings more than 20 years of experience in Strategy Consulting, Research & Analysis and Executive Search.  He has advised Fortune 500 and FTSE 500 and leading Indian organizations on the topics of Corporate Strategy, and M&A. He has worked at global organizations like Arthur D. Little, Heidrick & Struggles and Accenture.  He has been a founder of two start-ups wherein he provided business support services to organizations in the areas of strategy, fund raising, recruitment and documentation.

Madhav is also a visiting faculty at various academic institutions and from time-to-time delivers lectures and workshops on Strategy and Business Analytics.

Currently Madhav works at NASSCOM’s Centre of Excellence for Data Science and Artificial Intelligence as Program Director.  In this role, he helps organizations adopt Data Science and Artificial Intelligence solutions and assists DS&AI startups to connect with investors.

Supriya Samuel
Branding & Marketing Manager – CoE, DATA SCIENCE & AI NASSCOM

Supriya Samuel has more than 14 years of work experience across many profiles in Sales, Branding, Campaign Management, Digital & Product Marketing, Channel Enablement, Event Management and Account Based Marketing.She holds a Client Centricity and an Agile Explorer Badge from IBM and is also a Certified Digital and Product Marketer from Udemy.

During her stint with IBM for more than a decade, she has been a part of the ISA (India-South Asia) Inside Sales and worldwide teams to drive Marketing efforts for the Global Alliances, Industry, Product and the Account based Marketing Teams. She played a crucial role in setting up the MDF process for Pan Europe to leverage the SAP Funds to run demand generation activities and created a new digital experience like Oracle Virtual University for the IBM Sales Teams to help them navigate a wide range of enablement materials. She also drove the end-to-end planning of IBM’s Cloud presence at the world’s premier Banking Event- Sibos in 2018 and was instrumental in conceptualizing the VIP Framework for IBM’s Top Integrated accounts in 2019.

As the Marketing & Branding Manager at NASSCOM – CoE DS&AI, Supriya leads and drives the Integrated communication plan for promotion and dissemination of various NASSCOM’s CoE DS&AI Programs which includes Events, Webinars, Technology workshops and Marketing content to the NASSCOM Teams and the DS&AI ecosystem. At present ,she is spearheading activities such as driving & engaging conversations across various social media handles of CoE DS&AI. She has worked very closely with the Government of Karnataka for the CoE’s participation in Asia’s largest Summit (Bangalore Technology Summit) creating a strong brand presence in the DS&AI ecosystem.

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              Krishna Prabhu,
              TECHNICAL DIRECTOR

              Currently Technical Director at NASSCOM CoE DS & AI, play pivotal role in National initiatives like Open Data Platform, AI HPC Labs, AI – Technical mentoring, help accelerate AI adoption in Industry with initiatives like Innovate to build, Data and AI Policy frameworks

              Over 23 years experience in Leading and delivering Analytics engagements and Solutions across Industries. Played key roles
              Strategizing Analytics Solutions and Leading Advanced Analytics Centre of Excellence. Delivered Advanced Analytics engagements
              in Cognitive, Data Sciences, IoT, Predictive Customer Intelligence (PCI), Predictive Maintenance and Quality (PMQ) across
              Domain areas

              A Senior Data Scientist, AI specialist and practitioner

              Have lead Concept to roll-out of Advanced Analytics solutions for Fortune 500 companies across USA, UK, SE.Asia, Africa

              An alumni of IIM Bangalore specializing in Business Analytics & Intelligence
              Background in Bachelor of Engineering from Bangalore Univ and holds a Diploma in Management & Economics

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                Sudeep Kumar Das,
                PROGRAM MANAGER

                Sudeep with over 17 years of experience in Customer Management, Account Strategy, and Partner Management. Having spent around a decade in technology companies like CISCO & Oracle in business development and customer success roles. Sudeep always had a keen interest in organizational development as a subject and hence took up an Executive PG course on Organisation Development and Change in the famous Tata Institute of Social Sciences.

                Currently, the go-to person for anything on the AI Startup Ecosystem and driving State level Skilling initiatives for the CoE. Driving key initiatives like the Advance Acceleration Program and Faculty Development Program for the CoE

                He is a Go-getter and hustler in chief. Sudeep is an avid swimmer and runner; and believes in the learnings from sports in our daily lives.

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                        Raj Shekhar
                        Lead – Responsible AI KTECH COE Data Science & AI NASSCOM

                        Raj is driving NASSCOM’s efforts at defining a roadmap for an extensive roll-out and adoption of responsible AI in India. Before joining NASSCOM, Raj served as Consultant (Data, AI) at International Innovation Corps (IIC) of The University of Chicago, supporting operations of the Open Data Working Group—an initiative by IDFC Institute and IIC to advance India’s open data aspirations, and IIC’s engagement with the Ministry of Electronics and Information Technology, Government of India—aimed at building capacity for data and AI innovation through policy and program implementation. Raj also is the Founder & Executive Director at AI Policy Exchange, an Affiliate at The Future Society, and sits on the Founding Editorial Board of Springer Nature’s AI and Ethics Journal.

                        Tarun Kumar
                        Consultant – Evangelist, Data Strategist, Knowledge Asset, NASSCOM

                        Tarun is currently leading the Data Strategy Initiatives for CoE – Data Science & AI at NASSCOM. During his 20+ years of work history, he has led multiple teams with a focus on the application of machine learning and cloud-native across various sectors such as Telecom, Digital and GIS & IT.

                        An avid learner, Tarun is passionate about creating an impact on society, environment, corporates and developer communities with the adoption of emerging technologies. He is a B Tech graduate from IIT Mumbai and holds various other certifications as well.

                        Tarun is currently engaged in key COE initiatives like Telangana AI Mission, Responsible AI (RAI), MLOps and AI Pathshala.

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