- September 29, 2022
- 06.00PM To 07.00PM
AI driving customer experience
September 29, 2022
06.00PM To 07.00PM
Artificial Intelligence is playing an integral role in minimizing the customer service friction and allowing the integration of self-service and personalization.
In this Masterclass, you will understand the various ways in which different AI technologies have transformed customer experience across a multitude of use cases. You will also understand the key factors essential for making AI driven customer experience improvement a reality.
Why Attend?
Gain exposure to:
- Multiple AI driven use cases
- Framework to evaluate the pros and cons of AI implementation
Who Should attend?
AI Enthusiast
Data
Scientists
Students
Faculty
Startups
Industry Professionals
Speaker
Chaithanya Manda is a Vice President in the Digital R&D team at EXL. Chaithanya specializes in implementing bleeding-edge technologies and enabling clients achieve better business outcomes. He has led end-to-end implementation of AI solutions across multiple industry verticals including Insurance, Healthcare, Travel, Logistics and Retail. At EXL, Chaithanya leads the design and development of their intelligent document processing platform Xtrakto.AI.